Contact
Write to us.
No form in the way.
There is no contact form, only email. Pick the subject that fits and a message opens in your mail app, addressed and ready.
Or write to us with any subject
01Ways to reach us
Choose a subject
- 01 · Teams and Enterprise
Subject: Teams or Enterprise
Email about TeamsTalk to us about Teams or Enterprise
Questions about running Chronika for a group: sign-in with your identity provider, hosting it yourself, roles, or what a rollout looks like.
About Enterprise - 02 · Support
Subject: Support
Email supportGet help
Something does not record, upload or export the way it should? Tell us what you saw. A short message with the details below is the fastest way to a fix.
- 03 · Security
Subject: Security report
Email a reportReport a security problem
Found something that exposes a screenshot, a guide or an account? Write to us first, privately. Our security page explains how Chronika handles what it sees.
Read the security page
Prefer to copy the address? Contact us
02Before you send
What to include
A few facts save a round of questions.
For support
- Which recorder: the Chrome or Edge extension, or the Windows app, and its version
- What you were doing, what you expected, and what happened instead
- The guide’s address, if there is one, and the step that went wrong
- Your browser or Windows version
For Teams or Enterprise
- How many people will record guides, and how many will only read them
- How you sign in today: Microsoft Entra ID, Google, another OIDC provider, or email
- Whether you need single sign-on or invitation-only sign-up
Leave out
Passwords, tokens, and screenshots of anything private. If a picture is the only way to show the problem, blur it first.
03Look here first
Quick answers
Where do I download the recorders?
The download page has both: the Chrome and Edge extension, and the Windows app.
What does it cost?
The pricing page lists the plans.
Where do I see what changed?
What’s new lists what each release does, with the current version numbers.
Where do I read how my screens are handled?
The security page and the privacy policy.
Ready when you are
Record your first guide
Install the recorder, press record, do the task once.